The Peak Promise
An all-conditions ski. An unconditional guarantee.
At Peak, we don't believe in buyer's remorse—ever. Our skis are built to perform across a huge range of conditions, and we're so confident in that performance that we offer the most generous ski return policy in the industry.
We test the heck out of our skis, so you don’t have to. Every Peak ski goes through the ringer—from early prototypes to final production—to make sure it delivers the performance we promise. But we also know that every skier has a unique feel they're looking for. So if you aren’t completely satisfied with the ski you selected—whether it's the wrong length, model, or it just doesn't match your style—you can return it for a full refund or exchange it for another model or size.
Mount the bindings, drill the holes, ski like you mean it, and really put them through their paces. If you buy your skis on or after March 15th, you have until December 31st of that same year to return them, no matter how much you’ve skied them. If you purchase after December 31st, you’ll have 30 days to ski and decide.
To make this easier, just hold onto the box the skis come in and then start the return process here and we'll respond with a return label.
It's a pretty easy return—for a product with the dimensions of lumber.
The Fine Print
All Returns
We are only able to refund to the original method of payment. Please allow at least 7 days for the refund to appear on your card. See below for other details.
Exchanges on Skis
We are happy to exchange your skis within the time frames described above (No Buyers Remorse) for another model of the same year. Exchanges are subject to availability and is not a guarantee. Please fill out the return/exchange form and allow 2-3 business days for your exchange to be processed.
Once processed, we’ll send you a UPS return label to put on the box. Please package the skis securely and drop off the box at a UPS location, ensuring you receive a receipt. After we receive the skis, please allow 5-7 business days to ship out the replacements. Once shipped, you’ll receive a tracking number.
Ski Returns
Before initiating a return, please ensure you are within the return timeframes listed above. Then, fill out the return/exchange form, including the feedback section.
Please allow 2-3 business days for your return to be processed. A member of our team may reach out to you for more information.
Once processed, we’ll email you a UPS return label. Please package the skis securely, drop off the box at a UPS location, and obtain a receipt. After we receive the skis, please allow 3-5 business days for us to initiate your refund. Refunds typically reflect in 5-7 days.