FAQ

Shipping is free on all ski orders through January 31, 2026, as a relaunch thank-you to our community. After that, shipping is calculated based on location and typically costs around $45 within the continental U.S.

We currently ship within the United States. If international shipping becomes available, we'll update the website.

Orders typically ship within 2–4 business days. Once your order ships, you'll receive a tracking number via email.

We want you to love how your skis feel on snow. If the skis aren't the right fit for you, you can return or exchange them within the timeframes below.

• Purchases made on or after March 15: You may ski the skis and return them for a refund or exchange through December 31 of the same year.
• Purchases made after December 31: You have 30 days from delivery to ski and decide.

Returns must be initiated within the applicable window.

Yes. You can mount them, ski them, and truly put them to the test within the return period.

Please keep the original box. When you're ready, complete the return/exchange form on our website. Our team will respond within 2–3 business days with next steps and a return label.

Refunds are issued to the original method of payment. Once we receive your skis, refunds are typically processed within 3–5 business days and may take an additional 5–7 days to appear on your statement.

Yes, exchanges are available within the return window and are subject to inventory availability. Exchanges are for the same model year only.

All Peak skis come with a two-year warranty for manufacturing defects, valid for the original owner.

The warranty covers defects in materials or workmanship that may appear during normal use.

Normal wear and tear, cosmetic damage, impact damage from rocks or other hazards, and damage caused by conditions outside of Peak's control are not covered.

If you believe your skis have a manufacturing defect, please contact our support team through the website with photos and a description of the issue. We'll review and respond as quickly as possible.

Yes. Peak is operating with a smaller, focused team and a streamlined structure. We're taking a thoughtful, responsible approach as we move forward.

Yes. The Peak 88 and Peak 98 currently available are the same designs and constructions that were previously reviewed and skied, built by our manufacturing partners in Europe with Keyhole Technology at their core.

No. These skis are not a liquidation or closeout. Inventory is limited, and availability reflects what we have on hand for this season.

Our current focus is on delivering the skis available now and supporting our customers. We'll share more about future plans when we're ready.

For order questions, warranty support, or general assistance, please use the contact form on our website. Our team is here to help.